Support
We’re here to help. Email neerajnambiar58@gmail.com — we reply within 2 business days.
Before you write
Most answers are in the documentation. When you contact us, include the email address you sign in with, the event or page involved, and what you expected to happen. Never send passwords, Zoom credentials or verification links.
Common questions
I didn’t get my sign-in email
Check spam or promotions, and make sure you opened the link in the same browser where you asked for it. Links expire, so request a new one if needed.
Connect Zoom says the link expired
Connection links are valid for 10 minutes and work once. Go to Settings → Integrations and click Connect Zoom again.
Connect Zoom says only owners can connect
Ask an owner of your organization to connect Zoom, or to make you an owner in Organization settings.
I added Ticketlume from the Zoom Marketplace
Sign in to Ticketlume and click Connect Zoom in Settings → Integrations so we know which organization the Zoom account belongs to.
How do I remove Ticketlume from Zoom?
See Removing the Zoom app. Your Zoom tokens are revoked and deleted.
How do I delete my account or data?
Email neerajnambiar58@gmail.com from the address you sign in with. See the Privacy Policy for details.
Report a security issue
Email neerajnambiar58@gmail.com with steps to reproduce. We acknowledge reports within 3 business days. Please don’t access other people’s data or disrupt the service while testing.